Tuesday, November 20, 2018

Seasonal Tax Support Positions - Remote

Provide Tax Support to TurboTax Customers

Intuit (TurboTax) is currently hiring Remote Seasonal Tax Support Representatives for the upcoming tax season. In this work from home position, you "will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations." Overall, Intuit is looking for highly motivated individuals, with a business background and excellent communication skills.

Experience, Skills and Qualifications (quoted directly from the employer's website)

  • College degree a plus.  The ideal candidate will have a background in business, finance, accounting, or tax
  • Basic knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules
  • Strong customer service skills with ability to empathize and instill confidence
  • Some experience preparing federal and state returns for individuals (1040).  Prior tax preparation experience in a retail setting a plus
  • Some experience providing support in a call center environment a plus (WFH or on site)
  • Strong Research skills and the ability to quickly use online resources to find answers
  • Critical thinking, and problem solving
  • Persistence and determination
  • Willingness to utilize audio/visual tools to communicate with customers
  • Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well
  • Friendly and reassuring on camera
  • Bilingual (English/Spanish) communication skills (written & spoken) a plus 

  • For more information about this seasonal work from home position, simply click the link below.
    Seasonal Tax Support Positions - Apply Here