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Friday, October 14, 2016

Work From Home as a Tier 1 Tech Support Agent for Xerox

Xerox Corporation is currently hiring Tier 1 Tech Support Agents to assist customers and provide solutions to their technical issues. This is a work from home position which offers full-time employment, competitive wages and opportunities for bonuses, company benefits, opportunities for growth and development, employee discounts, paid time off, and more! 

According to the job posting, Xerox will consider applicants from across the United States for this position. So, although the job posting states "work from home in Texas," you may live in any location within the United States.

About the company:

"Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business." (quoted directly from the company's website)

According to Xerox, you must meet the following requirements in order to qualify for this work from home position: 

  • Have a technical aptitude and enjoy troubleshooting technology
  • Minimum 6 months experience interacting with customers (via phone, chat, in person, etc.)
  • Ability to work remotely and follow a set work schedule
  • Have the flexibility to work between the hours of 7:00 a.m. and 11:00 p.m. CST (including weekends and holidays)
  • Ability to type 25 words per minute while interacting with customers
  • Possess the necessary skills to manage multiple Web based applications at one time
  • Successfully complete the required pre-employment assessments, criminal background check, and drug screen
For information on becoming a Tier 1 Tech Support Agent for Xerox, click the link below: